Accessibility Statement — Garden Maintenance Kensington

Garden Maintenance Kensington is committed to making our services and content accessible to everyone in the Kensington area. This statement explains how we approach accessibility for our site and service materials, including our ongoing efforts to meet the needs of people with disabilities. We aim to deliver clear information about gardening, scheduled maintenance and outdoor care in a format that is usable by assistive technologies.

We follow the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level as a baseline for accessible design. Our policy covers visual presentation, semantic markup, keyboard operability, and compatibility with screen readers. We recognise that accessible garden information helps residents, landlords and property managers who seek reliable Kensington garden maintenance services.

Our pages use semantic headings, descriptive link text and logical reading order so people using screen readers or voice control can understand content about garden care in Kensington. We also provide clear orientation and skip links where appropriate to help users jump to main content, navigation and service lists.

We continuously test and refine keyboard navigation to ensure full operability without a mouse. Interactive components, such as booking interfaces or service checklists, are designed to be reachable using tab, shift+tab and standard keyboard patterns. Keyboard-first navigation is an important part of our approach to accessible garden maintenance resources.

Our code and styles are audited for contrast ratios, scalable text and responsive design so that pages display well on different devices used by Kensington residents. We also supply alternatives for non-text content: images used to illustrate planting, pruning or lawn care have descriptive captions and we provide alternative formats on request.

We strive for compatibility with common assistive technologies: screen readers, magnifiers, switch devices and speech recognition tools. Our development team follows semantic HTML practices and ARIA where necessary to improve accessibility of dynamic components relating to gardening schedules, pricing and seasonal advice.

We monitor accessibility through manual checks and automated tools, and we prioritise fixes that improve usability for the widest range of people. Known limitations are documented and addressed on a rolling schedule; when a specific Kensington garden maintenance page has an issue, we note it and provide alternatives until the problem is resolved.

Where content is published as downloadable documents, we make every effort to provide accessible formats and plain text summaries. If a requested document or resource about local gardening services is not available in your preferred format, we will work with you to provide it in an accessible form.

To make an accessibility request or report an issue, please contact our team using the same contact method you already use for Garden Maintenance Kensington inquiries. We will acknowledge all requests, respond promptly, and offer alternative communication options such as large print, plain-language summaries, audio or other formats where feasible. We do not include direct contact details in this statement.

We value inclusive service provision for all parts of Kensington and nearby neighbourhoods. Our commitment extends to staff training, procurement of accessible tools and staged remediation of barriers. Accessibility is integral to how we plan and deliver garden maintenance, tree care and seasonal planting advice.

If you have suggestions about improving accessibility or need assistance accessing specific content, please reach out through your usual contact route and indicate the preferred format for the response. We will review suggestions and update this statement periodically to reflect progress and any changes to our accessibility practices.

Thank you for your interest in accessible Kensington garden maintenance services. We are dedicated to ensuring all residents can access the information they need to enjoy safe, healthy and well-maintained outdoor spaces.